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The Competitive Excellence Model

e3 defines Competitive Excellence as the ability of your company to outperform, outshine and outlast the competition.


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The e3 Competitive Excellence Model (shown below) indicates that in order for your company to achieve Competitive Excellence, Service, Processes and Information must all be operating at peak levels. Competitive Excellence is a customer-centric culture built on the integration of these core areas.

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The Power of Competitive Excellence

To achieve Competitive Excellence, it is often necessary to attack one (1) of the core areas at a time. The graph below shows that your company’s level of competitiveness rises exponentially as you move closer and closer to excellence in multiple areas. e3 Consulting

Process Excellence    Service Excellence    Information Excellence

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